City of Alexandria Online Utility Payments

The City of Alexandria Utility Department is pleased to provide a portal for online utility account access. Customers choosing to enroll will receive bills electronically by email and will have options to view statements online, schedule one-time and auto-draft payments!  Credit and debit card payments can be made by using Visa, MasterCard and Discover card as well as Electronic Bank Draft (ACH).

If you have not previously enrolled, have a recent utility bill in front of you.  Enrollment requires: 

  1. City of Alexandria Utility Account Number and Billing Zip Code printed on bill.
  2. Username and password.
  3. Email address.

Do you need technical assistance with our Online Utility Billing site?
CLICK HERE to request assistance by email or call: Utility Customer Service at (318) 441-6310.

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